ALERT FOR 4/20/22 - Nationwide 911 service disruption impacting Billings & Yellowstone County
The 911 Communications Center that serves Billings and Yellowstone County is part of a nationwide outage.
This outage is impacting cell phones and landlines differently across the nation. The cause is unknown and the time until the issue is resolved is unknown.
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Right now, our dispatch center has created a workaround so callers can still contact a dispatcher by calling 911.
People should only call 911 if there is a true emergency. Please do not call 911 to test the lines.
If someone calling 911 gets a busy signal, they should hang up and try to call again.
Someone in need of emergency services can also send a text to 911 stating the details of their emergency.
Because the impact of the outage varies from phone to phone, some phones might not be able to call 911. If this is the case and the caller cannot get through to 911, they should try to locate another phone and make the 911 call from there.
We will update you as soon as this issue is resolved or if more details are given to us on a cause and estimated time of repair.
Original source can be found here.
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